주 콘텐츠로 건너뛰기

Shopify Abandoned Cart

Automatically create tickets when customers abandon their carts

평점 없음

0 reviews

설치

2

호환:

Support

개발자

Knots

Shopify Abandoned Cart

Automatically create tickets when customers abandon their carts

Reach your customers with the Shopify Abandoned Cart App

Want to send emails to customers who have abandoned their Shopify carts? Automate it! Our app allows businesses to reach out to customers who have abandoned their carts in real-time, not only increasing conversion rates and revenue, but also providing great customer service.

Your solution for managing Shopify abandoned cart challenges

Automate your Shopify cart recovery with our app to increase sales and provide superior customer support.

  • Increase conversion rates: Optimize conversion opportunities by sending automated notifications to Zendesk agents at the most effective times.
  • Gain customer insights: Track abandoned carts to analyze shopping patterns and reasons for cart abandonment.
  • Optimize Revenue: Recover lost sales by actively engaging customers who leave items in their carts.
  • Improve the customer experience: Improve the checkout process by assisting customers who are experiencing difficulties during their purchase.

Key Features of the Shopify Abandoned Cart Solution

  • Abandoned Cart Capture: Automatically record every cart abandonment to efficiently monitor customer behavior.
  • Customizable polling: Customize the frequency with which the app checks for abandoned carts, allowing you to tailor solutions to meet your business needs.
  • Zendesk ticket creation: Create and manage Zendesk tickets for users affected by cart abandonment, enabling direct customer follow-up by support agents.

FAQs

What features should I look for in a Shopify abandoned cart recovery app?
Look for features like automated email follow-ups, customizable polling intervals, and integration with support systems like Zendesk.

Can I customize the follow-up messages?

Yes, our app allows you to personalize emails to effectively encourage customers to complete their purchases.

Is the app easy to use for non-technical users?

The app is designed to be easy to use; however, initial setup may require some assistance to ensure smooth integration.

The Knots Benefits

  • 14 days free: We are sure you will not want to miss out on our apps, so you can try them for free for 2 weeks!
  • Advanced Integration: Our app seamlessly integrates with your existing Knots solutions, providing a unified approach to customer engagement and support.
  • Customizable Automation: Leverage Knots' advanced automation features to customize the abandoned cart recovery process, ensuring that each customer interaction is personalized and effective.
  • Scalable Solutions: Whether you're a small business or a large enterprise, Knots offers scalable solutions that grow with your business, ensuring you always have the tools you need to succeed.

Other Knots applications you will love:

  • AI Autofill: Before a ticket is opened, artificial intelligence fills in all the ticket fields!
  • OCR Scanner: Images and PDFs can be a nightmare in Zendesk. Our app automatically converts them into usable text!
  • Ticket Export: Are your storage costs rising? Export tickets, comments, and everything else to PDF, be compliant, and have the data human readable!

Anything else we can help you with? Talk to our team!

설치 방법

Install the app

  1. Click 'Install'.

  2. Select the Zendesk instance where you want to install the application.

  3. Follow the redirection to your Zendesk admin area. Make sure you have admin rights.

  4. By default, the app is named "Shopify Abandoned Cart", but you can rename it. Decide if you want to enable role or group restrictions.

  5. Finally, click 'Install' again.

Access the app

  1. Go to your agent workspace: Click the four-square icon in the top right corner, then select Support.

  2. Locate the Shopify Abandoned Cart icon to the left after the Settings icon.Note: If you have many applications installed, it may be hidden under the three dots in the lower left corner of your screen. Click the three dots to continue.

Create an account

  • Create a new account or, if you are already a knots customer, select Login.
  • If you have any questions or suggestions related to this app, please visit our FAQ or contact us at zendesk@knots.io

    고객이 전하는 이용후기

    리뷰 남기기

    Zendesk 커뮤니티에 나의 경험을 공유해 보세요

    .zendesk.com

    Knots의 더 많은 앱