ATT Office@Hand
Streamline workflows with the AT&T Office@Hand integration for Zendesk.
1 reviews
설치
10+
호환:
Support
개발자
AT&T Office@Hand
About this app
Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).
The AT&T Office@Hand Cloud Application for Zendesk provides seamless integration between Zendesk and your AT&T Office@Hand services to enable improved customer retention, greater agent productivity, and advanced business processes.
AT&T Office@Hand provides a complete host of features to address your business needs
Complete cloud-based app
Use your browser on any platform (Windows®, Mac®); no software installation is needed.
Make or receive calls through the Zendesk browser without having to leave Zendesk or utilizing the AT&T Office@Hand phone system all directly from your account within Zendesk.
Increased call efficiency
With simple click-to-dial from within Zendesk, you can spend more time servicing clients and less time dialing.
Save time by eliminating misdials.
Search between Zendesk or AT&T Office@Hand contacts within the embedded dialer for easy contact outreach
Enhanced customer interaction
Talk Partner Edition Support: Sync relevant call record data to your contacts and tickets with Zendesk voice comment object support
Incoming callers are instantly matched to existing client records, which are automatically displayed for easy access
Tickets are created automatically when a call arrives.
앱 세부 정보
설치 방법
Getting Started
Sign in as an administrator to your Zendesk, then click the Admin icon in the navigation bar.
Under Apps, select Marketplace, then find the AT&T Office@Hand app and click the tile.
- On the AT&T Office@Hand app page, click Install in the upper-right corner. You will be presented with a web page.
The ensuing page requires you to fill in a URL. The URL should point to your Zendesk domain.
Click Continue. The app installs to your Zendesk account.
Refresh your Zendesk login session. The AT&T Office@Hand app icon shows at the top right hand corner.
Click the AT&T Office@Hand app icon. The AT&T Office@Hand login screen opens.
Enter your AT&T Office@Hand Account and your AT&T Office@Hand password.
고객이 전하는 이용후기
리뷰 남기기
Zendesk 커뮤니티에 나의 경험을 공유해 보세요