Transifex
Translate your Help Center content and dynamic content seamlessly
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Transifex
Streamline your localization workflow and easily send articles and dynamic content between Transifex and Zendesk by seamlessly connecting the two platforms.Integrating Transifex with Zendesk you can:
Select articles, categories, sections and dynamic content to sync with Transifex from your selected Zendesk brand.
Choose when to automatically send translated content back to Zendesk, with a one-off selection, no further action required from your side.
Add more content from Zendesk and sync it with Transifex as your Help Center expands.
Have better control over dynamic content and its translations, by splitting long macros into multiple sentences.
Have translation edits and fixes automatically reflected back to your Help Center.
Provide the translation team with more information on how articles and the category and sections they belong to, relate to each other.
Managing your Help Center localization over Transifex can give you additional benefits including:
Localizing your Help Center using a rich online editor tailored for translations, selecting a translation agency to do the work, or connecting with a machine translation service to get your content translated.
Leveraging translated articles and content to speed up translation work on untranslated content.
Building a glossary for terms and their proper translations that fit your market and have all translated content respect those terms.
Creating a global content repository with all the translations you can use for your application or website
Ready to get started? Head over to the Transifex website to start a trial. From there, you’ll be able to connect your Zendesk Help Center with a specific project and start translating!
설치 방법
To connect Zendesk to a project in Transifex, please sign up for a Transifex account if you don’t have one already and then:
Visit your Transifex organization settings > Manage integrations page to define the Zendesk Help Center subdomain to connect with Transifex.
Authorize connection with Transifex on the Zendesk side.
Now, linking different Zendesk brands to different projects in Transifex becomes a one-person task without the need of back and forth between the two services. These actions are handled on Transifex interface:
Create a project in Transifex choosing the same default locale you use in you Help Center
Navigate to project settings > Integrations tab, locate the Zendesk card and click on Link to subdomain
Search and select the content you want to sync from Zendesk to Transifex
Choose when you want translations to be send back to Zendesk, when translated, or after any edits on translations, or after review.
Click Save and Synchronize, the integration will sync all Zendesk selected content along with any translations you already have.
At any point you can check the syncing status between the two services, and update the content you want to sync.Read more about what the integration offers in the Transifex documentation.
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