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1-Click Mail Signature

Automatically apply the correct mail signature with just 1 click!

평점 없음

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설치

2

호환:

Support

개발자

Automate My Store

Don't waste your time with applying the correct email signature! No matter how many signatures you have - Mail Signature for Zendesk Support allows you to automatically apply the correct mail signature with just 1 click!

Automate My Store Logo

Try the app for free for 30 days. You can cancel the subscription at any time by uninstalling the app.

Features

  • Automatically applies the mail signature
  • Saves 15 seconds per ticket on average – cost savings of 6 hours per month per agent + Detects the email address your customer is writing to and applies the correct mail signature
  • Use multi-email signatures even in cheaper Zendesk plans, that do not support multi-brand
  • Allows you to have individual signatures for each email address and user
  • Avoid agents applying the wrong macro as a signature, leading to customer confusion and a bad brand reputation

Automate My Store Features

How It Works

Using Zendesk Mail Signature is easy - here's how it works:
+ Reply to the ticket & click on "Apply Signature".
+ The Zendesk Signature app automatically detects the email address your customer is writing to & applies it to your ticket.
+ e.g. support@yourdomain.com and maria@yourdomain.com can have different signatures applied.

1-Click Mail Signature

Data Handling

We do not transmit or store any of your customers' data externally, which ensures you stay fully GDPR, HIPAA, ISO 27001, SSO 2 Type I, 2FA, RBAC and encrypted data processing compliant.
The app may transmit TLS 1.3 encrypted, non-personalized security relevant errors to our own servers allowing us to take proactive measures to ensure continuous updates for security and usability.

About Automate My Store

We operate multiple e-commerce stores ourselves we know the day-to-day struggles. During our growth, we often found bottlenecks that slowed us down. Being lazy but experienced developers we instead decided to automate most of these tasks – and now sharing these automations with you!

All our Zendesk apps are in use by our own stores and tested with millions of tickets – and of course, we will always keep them up to date.

Today, 10 000s of agents use the Automate My Store Zendesk Apps every day.

We hope this app can help you improve your workflow as well! If you need a new feature or an adjustment, just shoot us an email at support@automate-my-store.com so we can discuss implementation.

설치 방법

  1. Simply click Install (on the top right of the Zendesk app store page of this app)
  2. Then create a Zendesk macro for each mail signature - Important: Your 'Macro name' needs to be the support address e.g. support@example.com, this signature should be used for

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