Crowdin is a leading AI-powered localization platform designed to accelerate the creation and management of multilingual content. By connecting with over 600 tools, Crowdin enables teams to effortlessly localize apps, software, websites, games, help documentation, and designs, delivering a native experience to customers around the world.

Crowdin’s powerful tools, such as its AI Context Harvester, Translation Memory, In-Context Visual Editor, and Quality Assurance checks, ensure high-quality translations. For enterprise-level needs, Crowdin for Enterprise offers advanced capabilities tailored to large organizations.

Organizations like Microsoft, Swedbank, Pipedrive, Bolt, GitHub, GitLab, and thousands of others trust Crowdin to help them create meaningful connections with global audiences and drive their international growth.

Integrating Crowdin with Zendesk ensures localization of your Help Center is automated and agile:

• Source texts from Zendesk will be uploaded to your Crowdin project automatically and become available for translators you invite to your project.

• Ready translations arrive in your Help Center at a period you specify (every 3 hours, for example).

• When there are changes in the source content on the Zendesk side, the source files in Crowdin are updated automatically. Your translators will get notified there’s some new content they need to work at.

Once the content between the two systems is synchronized you can hire a professional translation agency, invite your in-house translators, pre-translate texts with Machine Translation engines, or ask your community to make translations in your project.

To be able to set up the integration you’ll need Crowdin subscription for one of our Organization plans.

Ready for a multilingual Zendesk Help Center? Sign up for 14-days trial and see how smooth localization can be!