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Zendesk for employee service

Faster resolutions leads to happier employees with Zendesk AI

Only Zendesk keeps humans at the forefront, ensuring employees feel seen, heard, and leave happy after every interaction. Our AI-powered employee service solution makes it simple for employees to get the help they need—and for your company to stay efficient at scale.

Benefits

Set up fast, resolve even faster

Give employees personalized help instantly across every channel. Our AI agents handle common employee requests automatically, suggesting solutions from your help center while your team focuses on complex issues.

What Customers Say

The ripple effect of great service

Tesco

2020

이후 셀프 서비스 43% 증가

83%

긍정적인 직원 정서

“동료들이 도움 요청 시 겪게 되는 과정을 긍정적인 경험으로 만들고자 저희는 끊임없이 노력하고 있으며, Zendesk가 큰 역할을 맡고 있습니다.”

Adam Bruce

Tesco의 서비스 데스크, 도움말, 자동화 부문 제품 책임자

고객 사례 보기

Our award-winning service solution

Recognized by industry leaders

Top rate service across every department

Help your teams work smarter, not harder. Our easy to use, easy to set up platform simplifies workflows with the help of AI-powered automation, so specialists can focus on what matters most—your people. 

The #1 service solution

Powering 100,000+ of the best customer and employee experiences

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