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ChatGPT Assistant by Canadesk

Help your agents provide best-in-class customer support with ChatGPT.

1 reviews

설치

20

호환:

Support

개발자

Canadesk

Save time & improve customer satisfaction with AI! 🤖

ChatGPT's integration with Zendesk summarizes customer messages, analyses sentiment & recommends replies/macros to your agents with your own prompt. Effortlessly provide excellent customer service 🥇 & boost your business growth.

ChatGPT for Zendesk - Features

Leverage AI directly from any Zendesk ticket, and:

  • Capture the key topic

  • Adapt to your customer's attitude (sentiment, frustration, urgency)

  • Summarize the full conversation

  • Suggest what your next reply can be (or set one of your macros)

  • Rephrase your own replies on-the-fly from the Text editor

With the Custom Edition plan, subscribers have the flexibility to personalize their prompts. For instance, users can opt to replace the Suggested Reply feature with Ticket auto-tagging or explore any other use case they prefer.

ChatGPT for Zendesk - Features

We make it easy to exceed customer's expectations and take it one step further than your typical canned response. We do not store your data.

The app is available in 🚩 English, French, Dutch, Spanish, Italian, German, Portuguese, Arabic, Chinese, Japanese, Korean, Russian and Swedish!

#ChatGPT #Zendesk #CustomerService


Looking for custom AI models or ways to reduce your OpenAI bill? Contact us at support@canadesk.ca!

설치 방법

AI Models available: text-davinci-003, gpt-3.5-turbo, gpt-4, gpt-4-turbo, gpt-4o, fine-tuned.

Create your account with OpenAI, add a payment method and provide your API Key to the app. Rate limiting applies to trial users - not recommended for production. You may encounter the error Request denied from the app for up to 48 hours until OpenAI updates your account!

Then fill out the installation fields with their recommended value.

You will find detailed instructions in our Documentation.

Important! If you choose to enable the Autorun option, make sure to set the Restricted channels option as well. Otherwise every chat message will send a request to OpenAI.

Contact our support if you have further questions.

고객이 전하는 이용후기

리뷰 남기기

Zendesk 커뮤니티에 나의 경험을 공유해 보세요

.zendesk.com

플랜 및 가격

Starter Edition

$10.00 per month

Our standard plan.

구입

Custom Edition

$15.00 per month

  • The AI now replies with your macros.

  • You can create your own prompts.

Contact support@canadesk.ca after purchase for activation.

구입
Some app plans might have additional fees