CallHippo
Make phone calls to your worldwide customers in Zendesk with CallHippo app.
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설치
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호환:
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개발자
CallHippo
Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing.
CallHippo is a VoIP based Virtual Phone System which allows startups and businesses to get Local & Toll Free numbers instantly from over 50+ countries around the world. With easy to use interface and robust backend architecture, any business can set up their phone system within less than 3 minutes. It allows teams to collaborate on calls and seamlessly share information among them, allowing managers to make data-driven strategies.
#Features:#
CallHippo increases the productivity of your team and eliminates the complexities of setting up a Support Center.
설치 방법
Pre-requirement:
CallHippo account.
Zendesk account with admin's permission.
##Install CallHippo to Zendesk:##
Sign in as an administrator to your Zendesk, then click the Admin in the navigation bar.
Under Apps, select Marketplace, then find the CallHippo app and click the tile.
On the CallHippo app page, click Install in the upper-right corner. You will be presented with a web page.
The ensuing page requires you to fill in a URL. The URL should point to your Zendesk domain.
Click Continue. The app installs to your Zendesk account.
The CallHippo app icon shows at the top right hand corner.
Click the CallHippo app icon. The CallHippo login screen opens.
Enter your CallHippo account email and password then click on login.
That's it, you can start calling from Zendesk by dialing a number, or directly clicking on the user's phone number from Zendesk ticket detail page.
##Connect Zendesk to Callhippo:##
From the CallHippo App navigate to the integrations on the CallHippo sidebar.
Search for Zendesk and click on Connect button.
Enter your Zendesk domain name and login credentials on respective steps, to complete integration.
Calls will now be logged into Zendesk.
Please refer Zendesk Setup Guide for detailed instructions.
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