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AI Smart Agent

AI-powered assistant for Zendesk tickets.

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Support

개발자

Vallentes

Welcome to AI Smart Agent, developed by Assist CX, offering innovative customer experience solutions. Our mission is to empower support teams with cutting-edge tools that enhance efficiency and elevate customer satisfaction.

AI Smart Agent is an AI-powered assistant designed to seamlessly integrate with your Zendesk workflow. It provides intelligent ticket summaries, offers insightful organizational analytics, and automates responses to common queries. By leveraging natural language processing and machine learning, AI Smart Agent helps you:

  • Streamline Support Processes: Automatically generate concise summaries of customer tickets, saving time and ensuring that agents can quickly understand and address issues.
  • Gain Deeper Insights: Access comprehensive analytics that reveal trends, performance metrics, and areas for improvement within your support operations.
  • Improve Response Times: Automate responses to frequently asked questions and standard queries, allowing your team to focus on more complex and high-priority tasks.
  • Enhance Customer Satisfaction: Provide faster and more accurate responses, leading to improved customer experiences and higher satisfaction ratings.

Our seamless integration ensures that AI Smart Agent fits effortlessly into your existing Zendesk setup, with easy installation and configuration. Whether you're a small support team or a large enterprise, AI Smart Agent scales to meet your needs, helping you deliver exceptional customer service consistently.

Experience the future of customer support with AI Smart Agent by Assist CX – where technology meets excellence in customer experience.

설치 방법

Installation Instructions

Follow these steps to set up AI Smart Agent:

  1. Install the App: Navigate to the Zendesk Marketplace and install AI Smart Agent.
  2. Enter OpenAI API Token: During installation, you will be prompted to enter your OpenAI API Token. This token enables AI functionalities within the app.
  3. Configure Settings: After installation, access the app settings to verify your API token and adjust any additional preferences as needed.
  4. Start Using the App: Open a Zendesk ticket and use the provided buttons to generate summaries, suggest articles, or create responses based on AI insights.

_For more tools, refer to our site (https://assist-cx.com/)

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