Tasks for Calendar brings Google Calendar directly into Zendesk—create events from tickets, let AI write your descriptions, give agents and admins real-time visibility into team workload.

✨ What You Can Do

From Any Ticket:• Create calendar events with one click• Auto-generate titles and descriptions using AI• Find available slots that respect your business hours• Add attendees and get instant Google Meet links• Choose from multiple calendars

My Tasks Dashboard:• See all pending tasks organized by urgency: Overdue → Today → Tomorrow → This Week → Later• Mark complete, reschedule, or delete with one click• Syncs in real-time across all your Google calendars

Team Tasks Dashboard (Admins only):• View every team member's tasks—even when they're offline• Track aggregate stats: total tasks, overdue count, hours committed• Expand individual breakdowns to identify bottlenecks• Data stays synchronized 24/7

🤖 AI That Saves You Time

The AI reads your ticket conversation and generates:• A smart event title (concise, under 60 characters)• A description with problem summary and next action

No more copy-pasting or rewriting—saving minutes per event.

🎥 Built-In Google Meet

Add an attendee email and a Meet link is generated automatically. Calendar invites go out instantly—no extra steps.

🔒 Security & Compliance

• OAuth 2.0 — No passwords stored• Multi-tenant — Data isolated per Zendesk account• GDPR compliant — Export and deletion endpoints available• Zero data storage — Calendar data never touches our servers

💡 Built For

→ Support teams scheduling follow-ups and callbacks→ Team leads monitoring workload and redistributing tasks→ Account managers booking client meetings with video links→ CS teams tracking onboarding milestones and renewals