Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing About Us

Sandeza aims to play a key role in the technology revolution transforming global businesses. We are a customer-centric technology solutions company founded by professionals experienced in delivering business-driven outcomes. Leveraging our expertise in cloud, telephony, and data analytics, we help organizations build intelligent communication and support systems that enhance the end-user experience.

Zoom Phone Widget by Sandeza

The Sandeza Zoom Phone Widget brings seamless integration of Zoom Phone inside Zendesk. It allows support agents to handle calls, view customer data, and manage tickets without leaving Zendesk. This integration ensures a unified workspace where every call and ticket is connected for a complete customer view.

Features

• Handle Inbound and Outbound Zoom Phone calls directly from Zendesk
• Ticket creation while call and logging for every call
• View contact details and related tickets instantly
• Add call notes and attach them to existing or new tickets
• Simplified agent workflow with no need to switch between Zoom and Zendesk
• Improve productivity and enhance customer engagement through unified communication

By integrating Zoom Phone into Zendesk, Sandeza helps teams deliver faster, more contextual, and more efficient customer support experiences.The app securely processes and stores only essential data required for operation, ensuring customer information is protected and never shared with unauthorized parties. For more details,Our Terms and Conditions: https://sandeza.ai/terms-conditions/, please review our Privacy Policy: https://sandeza.ai/privacy-policy