Gain full visibility into your asset inventory and ticketing with the Asset Panda integration. Enable your support agents to find the correct asset information and attach it to a ticket for seamless resolution. Plus, sync your Zendesk ticket data into Asset Panda with information like dates, times, and attachments.

Search for Asset Panda items in Zendesk

Asset Panda makes it easy to search for and attach assets directly to a ticket. Find all the asset information you need right in Zendesk and avoid switching between two platforms.

View a summary of asset information

Get complete visibility into crucial asset information where and when you need it, all in Zendesk.

Bring asset details into your Zendesk tickets

Seamlessly assign and insert your asset information into public or private ticket messages.

Access real-time Zendesk ticket data in Asset Panda

View your Zendesk ticket information directly in Asset Panda for full transparency from both platforms. Bring your Zendesk tickets into Asset Panda to maintain a complete lifecycle history and set automatic alerts when Zendesk tickets are created or resolved.

Deliver Accurate Record keeping and Communication

The Asset Panda Zendesk integration delivers unprecedented insights into your asset records and issue management. This end-to-end view of your ticketing and asset management process enables you to track and report on agent interaction with assets, understand the status and history of each asset, and rapidly act on tickets involving assets.

Data Disclosure / Privacy Policy

This integration accesses Zendesk ticket metadata (e.g., ticket IDs, dates, attachments) and user information (e.g., requester details: email, organization of logged in user) solely for the purpose of syncing ticket data with Asset Panda. Asset Panda securely stores synced data within its platform to maintain asset lifecycle records. No data is shared with third parties. For more details, see our Privacy Policy: https://www.assetpanda.com/privacy-policy/