View and manage all your attachments from a single place.

This app shows all your attachments and allows you to explore, preview, download, and delete them easily.

Bulk delete - Free up space

Easily free up storage space and reduce Zendesk's cost.

Simply filter the attachments (e.g. 1+ year old and from closed tickets) and then delete them all: free up Gigabytes in a couple of minutes!

Advanced filtering

Identify relevant attachments based on search criteria:

1. File type: Image, PDF, Audio...
2. Upload date: Old files, recent files, files from 2024...
3. Ticket status: Attachments from closed tickets only, for instance
4. File size: Identify largest and smallest files quickly

Associated with bulk delete, you can quickly delete old and large attachments and save Zendesk storage space.

Bulk Download

Select many attachments and download them all as a single ZIP file, in one click.

Associated with bulk delete, you can save the files on your computer before deleting them from Zendesk.Like so, free up storage space while keeping a local version of the files - in case you need it later.

Overview of your attachments

Easily see how much storage space your files are taking.

You can also get statistics like the storage space taken by image attachments or the number of PDF attachments.

File preview

Preview the attachments within Zendesk, without having to download anything.

Simply click the preview button and preview the file.

The app supports previewing:

• Images

• PDF files

• Word-like documents

• Excel-like spreadsheets

• PowerPoint-like presentations

One-by-one actions: Download and Delete

Easily download or delete a specific attachment with a single click

Contact

If you have questions about Attachments Manager or a feature request, ask us at contact@beri-app.com.

Visit beri-app.com to learn more about our services and apps.

Data Privacy and security

Your privacy is very important to us, and we want you to feel confident when using this app.This app does not access, store, or process any Zendesk customer data beyond what is necessary for its functionality.We only collect limited, anonymized analytics to improve app performance and user experience.No personally identifiable information is gathered.All analytics data is handled securely, used solely for internal purposes, and never shared with third parties.We take user privacy and data security very seriously and ensure that all information is protected from unauthorized access.