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EasyApp
The easiest way to connect your CRM, ERP or system to Zendesk in just minutes.
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EasyApp
About EasyApp
EasyApp is the perfect solution for Zendesk administrators looking to quickly and easily integrate external systems, such as Salesforce, Hubspot, Monday, Zoho, etc., any CRM or API-enabled system. With an intuitive interface, EasyApp allows you to set up API calls in just four steps, and thus display relevant data directly in the Zendesk ticket creation interface to agents.
By being able to integrate your systems so easily with Zendesk, EasyApp will also allow you to improve your agents' efficiency by providing them with the information they need, without the need to open more tabs in their browser, resulting in a 360 agent experience and better customer service.
Use Cases
Use your own APIs and present relevant information to the Agent in the Ticket:
Customer Data (CRM)
Check payment orders, charges, etc.
Order status or tracking
Articles from your external knowledge base
Get data from your API using Ticket attributes
Support
If you have any questions please contact us at contacto@easyappforz.com
설치 방법
Installation Steps
Click the Install button to add EasyApp to your Zendesk instance
Once installed, access the app from your Zendesk admin interface at the left side of the screen, EA icon (easyapp)
Click the 'Let's get started' button to register your Zendesk instance with EasyApp
Wait for the confirmation that your Zendesk instance has been successfully registered
After registration is complete, you can begin creating and configuring your API requests
Note: No additional Zendesk configuration or custom fields are required. The app handles all necessary setup automatically.
For assistance at any point, please contact contacto@easyappforz.com
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