Remind Me
Never miss a follow-up—get ticket reminders directly in Zendesk!
4 reviews
설치
219
호환:
Support
개발자
Kundan Karna
Stay on top of your tickets with Remind Me!
Remind Me helps support teams manage ticket follow-ups effortlessly. With a simple and intuitive interface, you can schedule reminders for any ticket and receive timely notifications—ensuring no customer request is forgotten. Whether you need to follow up in minutes, hours, or days, Remind Me keeps you on track.
Why use Remind Me?
- Customizable Reminders – Set flexible reminders for tickets in minutes, hours, or days.
- Date & Time Picker – Schedule precise reminders with specific date and time selection.
- Notification Sound Selection – Personalize alerts with a choice of predefined sounds.
- Targeted Alerts – Choose who should receive the reminder notification: Only Me, Everyone, or the Ticket Agent Group. Perfect for coordinating with teams or handling solo follow-ups.
- Centralized Reminder Management – View and manage all reminders from the Top Bar App.
- Automated Notifications – Get notified right when it's time to act, helping reduce response times.
- Seamless Workflow Integration – Stay organized and never miss a follow-up again.
Boost productivity and ensure timely responses with Remind Me!
설치 방법
How to install Remind Me!
Follow these simple steps to install and start using Remind Me in your Zendesk account. No technical expertise required!
1. Install the app- Click the Install button on the Zendesk Marketplace.- Select the Zendesk account where you want to install the app.
2. Access Remind Me- After installation, navigate to any ticket in Zendesk.- Find the Remind Me app in the ticket sidebar.
3. Set a Reminder- Click Add Reminder to set a notification for the ticket.- Choose a time duration (minutes, hours, or days) or select a specific date and time.- Optionally, select a notification sound from the available options for personalized alerts.- Choose who should receive the alert: Only Me, Everyone, or the Ticket Agent Group.- Your reminder will be saved, and you'll receive a notification when it's time to follow up.
4. View All Reminders- Open the Top Bar App to see all upcoming reminders at a glance.
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