It's time to take control and simplify your Zendesk experience—for free. 🚨

Introducing the SEIF Self-Service Portal

Exclusively available for free to all SEIF customers, our app puts the power back in your hands. With the SEIF Self-Service Portal, you can:

- Easily view all your Zendesk billing information—no digging required.

- Request user additions, account upgrades, or downgrades—all self-service.

3️⃣ Reach out to the SEIF support team via chat and get faster response times.

Who is this for?

👉🏼 Are you a SEIF customer looking to streamline your Zendesk account management?

👉🏼 Want faster responses from your dedicated SEIF support when you need help?

If you answered “Yes”, the SEIF Self-Service Portal is for you—and it's completely free!

How does it work?

👀 Intuitive Dashboard: Access a user-friendly dashboard for all your Zendesk account needs.

💡 Instant Billing Info: View all your billing details at a glance—no more hunting through emails or invoices.

⚙️ Automated Requests: Add or remove users, upgrade or downgrade plans with just a few clicks.

💬 Fast Support via Chat: Connect with our support team for immediate assistance.

Get more out of your Zendesk experience

On top of simplifying account management, you can also:

🔔 Real-Time Notifications: Get instant updates on billing changes or account modifications.

📊 Analytics Dashboard: Monitor your account usage and usage-based products, and optimize your plan accordingly.

🎯 Customizable Add-ons: Tailor your Zendesk to fit your specific needs.

📞 Priority Support: Enjoy faster response times from our dedicated support team via chat.

FAQ

How do I access the self-service portal?

Simply install the app from the Zendesk Marketplace and log in via the left-hand side app button. It's free for all SEIF customers.

Is there any additional cost to use the app?

Nope! The SEIF Self-Service Portal is completely free for all our customers.

How long does the setup take?

Setup is a breeze—install the app, log in, and you're good to go in less than a minute.

How secure is my billing and account information?

Data security is our top priority. Here's how we keep your information secure:

• Advanced Encryption: We use secure encryption protocols to protect your data.
• Compliance: We comply with GDPR and other data protection regulations.

Can I still contact SEIF support the traditional way?

Absolutely! The chat feature provides faster responses, but you can still reach us via email as before.

Does the app work with all Zendesk accounts?

The SEIF Self-Service Portal is designed exclusively for SEIF customers using Zendesk. If you're not yet a SEIF Zendesk customer, contact us and we'll be happy to assist.

How does the app handle account upgrades and downgrades?

When you request an upgrade or downgrade, the app processes it automatically, and the changes take effect based on your account settings. You'll receive a confirmation once the process is complete.

Who are you guys?

SEIF is a leading Zendesk Reseller and Premier Partner. We've been helping businesses optimize their customer service platforms for over a decade. Our mission is to make your Zendesk experience as smooth and efficient as possible.

Ready to simplify your Zendesk management—for free?

Install the SEIF Self-Service Portal now and take the hassle out of account management. It's completely free for all SEIF customers!