About Hamsa

Hamsa is a leading provider of AI-driven voice solutions, committed to enhancing business communications through intelligent voice interactions. We specialize in mastering the complexities of Arabic dialects, ensuring precise and meaningful engagements for organizations across various industries.

Hamsa Transcribe: Transcribe Your Calls Effortlessly

Hamsa Transcribe seamlessly integrates with Zendesk, offering accurate and reliable call transcription services tailored to Arabic dialects. Our solution provides high-quality transcriptions and advanced sentiment analysis, enabling you to capture every detail and understand the emotions behind your customer interactions.

Key Features

• Accurate Transcription: Convert your voice calls into written text with over 95% accuracy, ensuring no critical information is missed.
  
• Dialect Support: Master the nuances of various Arabic dialects, providing precise transcriptions that reflect the true intent of conversations.
  
• Sentiment Analysis: Analyze the emotions and sentiments expressed in calls to gain deeper insights into customer satisfaction and needs.
  
• Easy Integration: Quickly set up and integrate with your existing Zendesk workflows, enhancing your customer support operations.
  
• Secure and Compliant: Ensure data security and compliance with industry standards, protecting your sensitive information.
  

Benefits

• Improved Customer Insights: Analyze transcribed calls and sentiment data to gain valuable insights into customer needs, preferences, and emotions.
  
• Operational Efficiency: Reduce the time spent on manual transcriptions and sentiment analysis, allowing your team to focus on delivering exceptional customer service.
  
• Enhanced Documentation: Maintain accurate records of customer interactions and sentiment trends for future reference and quality assurance.
  
• Proactive Support: Identify and address negative sentiments promptly to improve customer satisfaction and loyalty.
  

Why Choose Hamsa?

1. Built for Arabic: Specialized in understanding Arabic dialects, ensuring high accuracy and reliability in transcriptions and sentiment analysis.
   
2. Advanced AI Technology: Utilizes state-of-the-art AI models to deliver precise, context-aware transcriptions and insightful sentiment analysis.
   
3. User-Friendly: Intuitive interface and seamless integration make it easy for your team to adopt and utilize effectively.
   

Customer Testimonials

Nadeem Haddadin
"Hamsa's transcription turned our podcasts into high-quality web articles, saving us time and cutting production costs. The accuracy is over 95%, and features like summarizing text are invaluable."

Shaker Khanfar
"Hamsa's voice AI has streamlined our HR processes, making candidate screening and interviews more efficient."

Wasfi Qaddoumi
"Hamsa's voice AI has drastically improved our lead qualification process, scheduling meetings with hot leads directly from our website."

Get Started Today

Transform your Zendesk experience with Hamsa Transcribe. Start for Free or contact us at info@tryhamsa.com to learn how our solutions can elevate your business.

Learn More

Explore our Voice Transcription solution to find the perfect fit for your needs.

For support, contact us at info@tryhamsa.com.