Are you tired of repetitive tasks and overload in your Zendesk Support account? Automate repetitive and daunting helpdesk tasks in your Zendesk account and connect your Zendesk with the outside world with AI-powered Workflow automation from UpBrains AI without writing a single line of code!

UpBrains AI for Zendesk unleashes the power of AI to streamline your workflows, understand your customer communications, extract information from your tickets and attachments, and empower your team to do more in less time. UpBrains AI transforms your Zendesk into a powerhouse of efficiency and productivity. With advanced AI capabilities, you can effortlessly automate a wide range of tasks. From extracting key information from documents to analyzing sentiments in communications, summarizing past conversations with customers, and integrating with third-party systems and file systems, UpBrains AI ensures your Zendesk is a central hub for smart decision-making.

Features:

• Workflow templates: Jumpstart your automation journey by selecting from a growing library of prebuilt automation templates that are seamlessly integrated with Zendesk.
• No-code workflow builder: Easily design automated, AI-powered workflows without technical expertise and a single line of code.
• Intelligent ticket and attachment processing: Extract key data from ticket data, and attachments including invoices, orders, bills, receipts, ID documents, bank statements, and more with AI accurately.
• AI-powered routing: Route tickets to the right agent or group, and add tags based on ticket information.
• Automated responses: Let AI prepare professionally crafted messages to your incoming tickets based on your knowledge base, and response templates. Use response generation as a step in the workflow.
• Seamless integration: Connect your Zendesk with your existing tools and data sources in your workflow through APIs and interfaces with ease.
• Response Assist Copilot from UpBrains AI: Bring the power of AI into your Zendesk ticket management with UpBrains AI Copilot app for Zendesk

With UpBrains AI, you can:

• Boost efficiency: Free your agents from reading attachments manually and let them focus on complex issues.
• Reduce response times and improve customer satisfaction: Deliver faster resolutions and a smoother customer journey.
• Minimize errors and ensure data accuracy: Eliminate manual data entry and automate validation processes.
• Empower your team and scale your operations: Give your agents the AI-powered tools they need to be more productive and handle increased volume.

Try it for free

Sign up today for a 14-day free trial. No credit card required.

Ready to get started?

See our Quick Start Guide. Contact info@upbrains.ai with any questions.