All Messaging bots require Sunshine Conversations access & usage purchased/included in your plan. Speak to your Zendesk representative to learn more about purchasing Sunshine Conversations.

My AskAI is the ultimate easy-to-setup, affordable AI customer service agent for Zendesk Messaging.

We're the most cost effective AI support agent solution available.

Pay one simple price — $0.10 per conversation.

AI answers questions 24/7, trained on all your Zendesk Guide, help docs + company knowledge.

Spend more time on complex queries & high-value customers & less time on tier-1 support.

⬇️ Businesses adopting My AskAI see their “human” support tickets fall by 70% (thank you AI!) see Customer.io's Zendesk Messaging case study.

Create your AI agent in 10 minutes

1. Sign up ➡️ myaskai.com (free 30-day trial, no CC required)

2. Train with your help docs

3. Connect your Zendesk account

4. You're done!

See: Zendesk Messaging help docs.

How does it work?

Your AI agent/chatbot is your 1st line of support (using OpenAI’s ChatGPT tech) — answering >80% of questions accurately using only the knowledge you give it.

You can adapt replies to your style/tone & keep the essence of your brand using “Guidance”.

If a customer needs to speak to a person, they just ask & are passed to your agents, all within Zendesk Messaging.

Fun fact: We're 10x cheaper than Intercom's Fin.

Key Features

• Knowledge Improvement: Identify gaps in documentation & use AI to fill them using your past tickets
• Automated Actions and Tasks: Define AI tasks (all in natural language), such as refunds, address changes, upgrades and more.
• Sync Knowledge/Websites: Add knowledge from Zendesk, Intercom, websites or one of 9 other sources, updated automatically
• Customer Data API: Personalize responses with live data e.g. recent orders
• Multilingual/Localization: Respond in 95+ languages with auto-language detection + localization
• Slack + Microsoft Teams: An internal chatbot for your employees

Want more?

Messenger isn’t the only type of AI bot, My AskAI can also certainly help:

• Automated Zendesk ticket tagging
• AI agent in your Zendesk Tickets
• AI Copilot Chrome Extension

👉 Try today, 30-day free trial (no card required) & watch your support tickets fall away...become an AI maestro in no time!

To see how your data is stored and processed with My AskAI, please see: https://myaskai.com/privacy