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Notion

Connect your support teams with the rest of your organization in Notion

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호환:

Support

개발자

Notion

Notion is the connected workspace where better, faster work happens. Notion powers world’s best teams – from next-generation startups to innovative enterprises - and helps them:

  • Create and share docs

  • Manage projects

  • Organize knowledge—all in one place

Get started with Notion for free

With the Notion integration with Zendesk, you can connect your support workflows with the rest of your organization and help your teams collaborate in one place. You can preview live Zendesk tickets, their status and other key properties in Notion – and use database filters, views, rollups, and relations to create custom views of your projects.

설치 방법

How to set up the integration

This integration must be installed and connected in Notion. If you don't have a Notion account yet, get started with Notion for free here.

  1. In your Notion workspace sidebar, select Settings & members
  2. Head into My connectionsDiscover new connections → select Zendesk and Connect
  3. On the Connect to Zendesk screen, insert your Zendesk subdomain
  4. Follow the prompts to complete the sign-in and authentication process

How to use the integration

  • To create a preview of Zendesk tickets in Notion pages, copy the link of any Zendesk ticket link, paste it into Notion and select Paste as preview
  • To link Zendesk tickets to items in your Notion database, add a new property to your database using the + button at the top right of your database and select Zendesk TicketIf it’s your first time using Zendesk with Notion, you will be prompted to authenticate the integration following the steps outlined above in the *How to set up the integration** section. Once connected, you will see a detailed preview of the linked content in Notion

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