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Bigblue

Track Bigblue orders in Zendesk

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설치

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호환:

Support

개발자

Bigblue

Bigblue is a fulfillment solution for e-commerce brands.Hundreds of brands leverage our warehouse network in Europe to scale their operations effortlessly and build a delivery experience that boosts sales.Contact our team to request a demo.

Give superpowers to your support team

With the Bigblue App for Zendesk Support, you can:

  • Display Bigblue data directly in your Zendesk sidebar

  • Automatically create alerts for delivery issues and proactively solve them

  • Easily escalate an issue to Bigblue for carrier delays or lost parcels

설치 방법

You need to have a Bigblue account to use the Bigblue app for Zendesk Support.

If you don't, please visit bigblue.co or request a demo of our application.

Installation steps

  1. Click on "Install" on this page and start adding the Bigblue App to Zendesk

  2. Then, log in to your Bigblue account

  3. Go to Settings in Bigblue, click on the Apps section, and follow the installation steps for Zendesk https://app.bigblue.co/settings/apps/connect
  4. Finally, go to Zendesk, in the settings of the Bigblue App (Zendesk > Admin > Apps > Manage > Bigblue > App Configuration), paste your private token and click Install

Note: You can also start the installation from the Bigblue App.

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