Nutshell
Integrate the world's most attractive CRM with Zendesk
About this app
About Nutshell
Nutshell is a powerful, user-friendly CRM created in 2009 and currently trusted by over 3300 companies. We offer the power of an enterprise CRM in an intuitive interface, helping sales and marketing teams save time, build stronger relationships, and close more deals. Nutshell combines advanced sales automation features, practical reporting tools, team collaboration capabilities, and seamless integrations with the most popular business software—all without the complexity that plagues other CRM platforms.
What Nutshell for Zendesk Does
Nutshell for Zendesk seamlessly connects your customer support and sales operations, creating a unified view of every customer interaction. This integration allows you to:
- View Contact Information: See contact information from Nutshell in Zendesk, including basic details like name, email, phone, and company
- Create Contacts: Create contacts using ticket information. When Zendesk users open a ticket associated with a person not in Nutshell, they'll see a form that allows them to fill out the person's info which they can then save as a contact
- Automatic Activity Logging: Automatically log ticket changes so they appear on Contact timelines in Nutshell, keeping your sales team informed of all customer support interactions
This integration eliminates the need to switch between platforms, reduces manual data entry, and ensures your entire team has visibility into customer relationships across both support and sales.
Nutshell for Zendesk requires a Nutshell account. Not a customer? Start a free 14-day trial at https://www.nutshell.com/signup/.
Data Privacy & Security
Nutshell takes data privacy and security seriously. We maintain industry-standard administrative, physical, and technical safeguards to protect your information. We will not sell, distribute, or barter any data that you upload into Nutshell, and we will not sell or market email addresses, phone numbers, or other collected personal information to third parties. Nutshell only accesses your data to provide system maintenance, technical support, and to prevent technical problems. All Personal Data stored by Nutshell is considered confidential and private. Nutshell is SOC 2 certified, ensuring your data meets the highest security standards.
For complete details on how we collect, use, and protect your data, please review our Privacy Policy at https://www.nutshell.com/privacy-policy.
We're here for you
If you need assistance, please contact us at support@nutshell.com, or visit our help center at https://support.nutshell.com/
앱 세부 정보
설치 방법
Step 1
Make sure you are signed up for Nutshell! If not, visit https://www.nutshell.com/signup/ to get started.
Step 2
After installing the app, you’ll need to provide Zendesk access to your Nutshell account.
And that’s it! The app will automatically install the necessary triggers to send your Zendesk conversations to Nutshell timelines. If you need a hand, please contact us at support@nutshell.com.
리뷰 남기기
Zendesk 커뮤니티에 나의 경험을 공유해 보세요