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Reftab

Asset management software with barcodes and qr-codes.

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설치

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호환:

Support

개발자

Reftab Support

Reftab helps you track assets and inventory by using barcodes and qr-codes to assign items to users.

Asset details display on Zendesk support tickets so you don't have to move between multiple applications to see important information.

Example Use Case

When a new employee starts, they are assigned a laptop. This information is recorded easily in Reftab. If the user submits a ticket in Zendesk about the laptop being broken, the details of that laptop are displayed within the Zendesk ticket. This allows support staff to see important details such as warranty information, serial number, images, etc. without having to leave Zendesk.

Key Features

  • Scan barcodes with mobile apps (iOS and Android)

  • Alerts for low quantity

  • Track warranty information

  • Manage asset maintenance

Interested in trying Reftab? Click here to create a free account

설치 방법

  1. Install app in Zendesk.

  2. Log into Reftab.

  3. Go to Settings, API Keys.

  4. Create API key.

  5. Copy the public and private keys to your zendesk app.

  6. You can now attach assets to tickets in Zendesk!

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.zendesk.com