Manage your assets utilizing custom objects in Zendesk—free trial.🚨

Introducing the SATRDÉ Asset Manager

With the SATRDÉ Asset Manager App, you can:

- Easily view all your Zendesk Custom Objects—no digging required.

- Easily download all assets—into csv files.

- Mass edit your assets all from one screen.

- View and edit your assets belonging to your ticket requesters in the side bar app.

Who is this for?

👉Are you a Zendesk customer looking to streamline your asset management?

👉Want to see all assets tied to a ticket requester

If you answered “Yes”, the SATRDÉ Asset Manager is for you!

How does it work?

Intuitive Dashboard: Access a user-friendly dashboard to view all your custom objects.

Mass Editing: No longer do you have to maintain your assets via an updated csv to bulk upload. Filter between different assets and mass edit inline all from one screen.

Requester Assets: Quickly view all assets belonging to a requester to add additional workflow options to your asset requests through ticketing.

Fast Support via Chat: Connect with our support team for immediate assistance.

FAQ

How do I access the asset manager?

Simply install the app from the Zendesk Marketplace and view the navbar icon on the left-hand of your agent workspace.

Is there any additional cost to use the app?

The SATRDÉ Asset Manager starts with a free trial. Then its a monthly subscription cost.

How long does the setup take?

Setup is a breeze—install the app, and you’re good to go in less than a minute.

How secure is my billing and account information?

Data security is our top priority. Here’s how we keep your information secure:

Client side APIs only We use secure encryption protocols to protect your data.

Do you provide support for your app?

Absolutely! Reach out to the SATRDÉ support team via chat and get faster response times.

Does the app work with all Zendesk accounts?

The SATRDÉ Asset Manager is designed to work with the latest version of custom objects. Simply setup custom objects, download into csv files one at a time or all at once. Additionally, there is a ticket sidebar component that will work with displaying assets tied to the ticket requester. All you have to do is setup your custom object with a customer look up relationship field.

Who are you guys?

SATRDÉ is a leading Zendesk Reseller and Premier Partner in North America. We’ve been helping businesses optimize their customer service platforms for over 6 years. Our mission is to make your Zendesk experience as smooth and efficient as possible.

Ready to simplify your asset management?

Install the SATRDÉ Asset Manager app now and take the hassle out of asset management.