Stop Switching Apps. Start Flying Through Tickets.

Your team’s neck-deep in Zendesk tickets, toggling tabs. Productivity tanks, mistakes slip through, and your employees are left frustrated. Sound painfully familiar?

🔥Meet the Advanced Workday Integration. 🔥

It's not just an integration. It's your new secret weapon, designed to streamline HR support, maximize productivity, and transform your team into ticket-solving legends.

Trusted by Leading Brands

What Makes This Integration a Game-Changer?

🎯 Instant Data SyncEmployee data updates instantly—right within Zendesk. No delays, no second-guessing, just accurate, real-time info to empower your agents.

📌 Complete Employee ContextAll the details your agents need, perfectly integrated inside Zendesk tickets. Every interaction becomes more meaningful and efficient.

⚡ Smart AutomationCustom triggers, SLAs, and routing based on roles or departments. Tickets hit the right agent, prioritized perfectly—zero manual hassle.

🔒 Ironclad SecurityEnterprise-grade protection including SOC 2 compliance, AES-256 encryption, and secure APIs. Your data’s safe—we've got you covered.

Why Enterprises Love The Workday-Zendesk integration

✅ Boost Agent EfficiencyEliminate wasted hours switching apps. Solve tickets faster with seamless, real-time data access.

✅ Drive Employee SatisfactionCut resolution times by up to 50% and deliver support so good employees rave about your service.

✅ Enable unlimited Zendesk workflows and automationsSmart routing by role or department ensures high-priority tickets hit the right hands, pronto.

Enhanced with Enterprise Compliance

Rapid Setup, Maximum Impact

🚀 Instant Setup: Go from zero to fully operational in minutes—not months.

🤝 White-Glove Onboarding: Our experts ensure a seamless, personalized integration experience.

💬 Ongoing Success Support: We’re here to make sure your team continuously excels.

FAQs

What Zendesk and Workday plans are compatible?

All Zendesk plans and Workday editions with API access are fully supported.

Can we customize displayed data?

Yes! Easily configure exactly what employee information appears in your Zendesk.

How secure is our data?

Our integration adheres strictly to SOC 2 compliance, AES-256 encryption, and regular security audits.

Can we sync employee data to Zendesk?

Yes, unlike basic integrations, our app securely stores employee data directly within Zendesk, enabling powerful automation and routing.

Can the integration handle custom Workday fields?

Absolutely. We support extensive customization, including all your unique custom fields such as union codes, benefit groups, and employment statuses.

How frequently is data synced between Workday and Zendesk?

Data is synced daily, ensuring your Zendesk instance is always up-to-date with the latest Workday information. Higher sync frequencies are available on a custom basis.

What happens during onboarding?

Our white-glove onboarding includes sandbox environment setup, comprehensive field mapping, and thorough testing to ensure everything runs smoothly before going live. We’ll collaborate with your HROps and IT to ensure the integration is working smoothly for your team.

Who’s Adelante?

Adelante is an enterprise apps partner based in Tel Aviv, specializing in HR and CRM integrations for Zendesk. Led by Tamir Bashkin, previously a Zendesk implementation partner, we’ve dedicated the past two years to building advanced integrations tailored for enterprise customers. Our team is committed to enhancing productivity and enabling seamless workflows by deeply integrating business-critical systems like Workday into Zendesk.

📅 Book Your Demo Now and unleash next-level HR support for your organization. Or, get started now with a free trial.