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Vocal

Vocal - Send voice messages in Zendesk

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설치

6

호환:

Support

개발자

Vocal

Send Voice Messages Easily in Zendesk with Vocal!

Introducing Vocal for Zendesk – the ultimate voice messaging app that will revolutionize your customer support communication. Say goodbye to long, tedious text chats and hello to quick, effortless voice messages.

Key Features:

  1. One-click voice recording

  2. Seamless integration with Zendesk

  3. Instant voice message sharing

  4. Transcription for easy reference

  5. Customizable interface

  6. Secure communication environment

  7. Boost support productivity

  8. Mobile-friendly

  9. Web version for easy access

  10. Quick demo to get you started

With Vocal, you can record your voice with a single click and send it as a message within Zendesk. No more typing long paragraphs or struggling to convey your tone through text. Your voice, your emotions, delivered directly to your customers.

Vocal automatically transcribes your voice messages, making it easy for your colleagues to quickly scan and reference the content. Need to listen instead? No problem! Vocal's web version allows easy access to voice messages from any device.

Personalize your Vocal experience with a customizable interface. Add your profile picture, change your signature, and make it truly yours.

Concerned about security? Vocal prioritizes the safety of your communication. You have full control over your voice messages, including the ability to delete them after sending.

Vocal is designed to boost your support team's productivity. No more endless back-and-forth text chats. Voice messages allow you to convey your thoughts quickly and efficiently, saving valuable time.

Whether you're in the office or on the go, Vocal works seamlessly on both desktop and mobile devices. The app integrates smoothly with Zendesk, ensuring you never miss a beat.

Getting started with Vocal is a breeze. Our quick demo will guide you through the process in no time.

Empower your support team with the gift of voice communication. Perfect for remote teams, Vocal bridges the distance and brings you closer together.

설치 방법

💡 Simply click install and start using the app.

Record a Voice Message

  1. Open an unclosed ticket.

  2. Click the mic button at the bottom of the message area.
  3. The Vocal recording window will open. Follow the instructions to complete your recording.

  4. After recording, click Upload. Your voice message will be attached to the ticket message.

View Your Recordings

Click the Vocal button on the left side of the navigation bar. This will open the Vocal dashboard.

Integrate Vocal in Your Other Spaces

Vocal is supported on major platforms like Gmail, Gmail Add-ons, Outlook, Microsoft Teams, and Front email.

Get started with Vocal

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