AI Tagger

Automatically tag your Zendesk tickets using AI. Save time by avoiding manual tagging, improve routing with automations, and gain deeper insights into customer issues.

AI tagging improves productivity and quality:

1. Save agent time: Eliminate manual tagging, allowing agents to focus on resolving issues.
2. Improve ticket routing: Set up Zendesk automations based on AI-applied tags for faster, more accurate routing.
3. Enhance analytics: Achieve comprehensive tag coverage across all tickets for better trend analysis and issue identification.

It's simple to install and use:

1. Setup: Define the list of tags, and describe when you want the AI to use each tag.
2. Automatic tagging: AI Tagger works in the background, instantly applying relevant tags to all incoming tickets.
3. Seamless integration: Tags are immediately available for use in Zendesk automations and reporting.

Shape it to fit your needs:

• Customizable: Choose which tags the AI can use and set the rules for when to apply them.
• Flexible: Works alongside manual tagging if desired.
• Intelligent: Our AI understands context and nuance, ensuring accurate and consistent tagging.

Brought to you by the Easy Ticket AI team.

Try it risk-free

New installs get the first 100 tickets tagged free, no credit card required. Experience the power of AI-driven tagging with no commitment.

FAQs

How accurate is the AI tagging?
We are using leading large language models (GPT-4 and Claude) to understand incoming tickets and apply relevant tags. You can control and adjust which tags are used by the AI, and provide instructions when each should be used.

Can I use this alongside manual tagging?
Yes! Our AI tagging can complement your existing workflows, filling gaps and ensuring consistency. Our AI never removes tags already applied to the ticket, it can only add new ones.

Is my data secure?
We prioritize your data security. All processing is done in compliance with the highest industry standards. For more details, visit our security page.

How does pricing work after the free trial?
After your first 100 free tagged tickets, pricing is based on the volume of tickets processed. See our pricing here for details.

Transform your Zendesk workflows with AI Tagger. Click Install to get started and experience the future of automated customer support.