Challenges:

Migrating mission-critical data to a new tool can be a risky proposition. Also, during application modernization, it’s important to avoid moving outdated structures, templates, and workflows. Organizations typically face:

• Downtime or disruptive migration: Leads to operational delays and data inconsistencies.
• Data Loss: Incomplete or inaccurate data transfer hinders project continuity and team productivity.
• Complexity: Mapping data fields, user permissions, and workflows across different tools is time-consuming.
• Limited resources: IT teams struggle to manage complex migrations alongside core tasks.
• Delayed migration timelines: Data loss can stall projects and lead to missed deadlines
• Reduced user adoption: Difficulty in accessing historical data or replicating familiar workflows discourage teams from transitioning to the new platform
• Increased migration costs: Downtime and the need for additional resources inflate migration expenses

The Solution: OpsHub Migration Manager

Opt for Agile, non-disruptive tool modernization with an enterprise grade migration tool, OMM, ensuring:

• Zero downtime: Migrate seamlessly from legacy tools to Zendesk without system interruptions, data inconsistencies, or compliance issues.

• Scalability & flexibility: Migrate large datasets efficiently with parallel processing and load balancing. Migrate 1000s of projects with minimal setup time.

• Complete & reliable data transfer: Migrate everything, including history, comments, relationships, and attachments. Easily implement new workflows, restructure projects, and ensure your migration aligns with evolving business needs using OMM’S intelligent data transformation with full integrity.

• Non - disruptive compliance:: Maintain a single source of truth across old and new systems. This ensures accurate cross-system reporting, and compliance with audit and regulatory timelines without disruptions.

• ** Risk-Free, Step-by-Step Migration:** Move data in manageable phases, reducing risk and ensuring a smooth transition.

OMM vs CSV Export-Import

• Approach: CSV Export-Import: Manually exports data from legacy tool to Zendesk which is highly error-prone. OMM-led: Automated migration eliminating manual effort and reducing errors.

• Downtime: CSV Export-Import: Downtime especially with large files, halting business operations. OMM-led: Zero downtime migration ensures continuous operation.

• Security: CSV Export-Import: Traditional migration tools often lack security features like data encryption, access control, audit trails, and compliance with regulations, leaving data vulnerable
  OMM-led: Built-in security measures protect data.

• Customization: CSV Export-Import: One-size-fits-all approach might not fit specific needs. OMM-led: Adaptable, tailor migration to your requirements and use cases.

• Troubleshooting: CSV Export-Import: Opaque process making control and troubleshooting difficult. OMM-led: Granular insights (Real-time data monitoring, detailed error logs, audit trails) allow for proactive management.

Feel free to reach out to our migration experts for a free demo.

Any queries? Contact us here.