Boost Your Agents' Productivity with Auralis Agent Assist

Save up to 10 hours per week per agent with Auralis Agent Assist—effortlessly integrated into Zendesk to enhance your team's efficiency by:

• Smart Reply Drafting: Auralis generates contextually relevant and personalized responses, allowing agents to handle more tickets in less time.
• Automated Ticket Triage: Prioritize and categorize tickets with AI assistance, ensuring faster and more accurate routing to the right agents.
• Macro Suggestions: Get AI-driven recommendations for macros to streamline your support process and eliminate repetitive tasks.
• CRM Sync & Summarization: Auralis syncs ticket summaries with your CRM, keeping customer data up to date and easily accessible.
• Contextual Intelligence: Leverage existing Zendesk data, including past tickets, to make smarter, more informed decisions when responding to customers.
• Auto-Close "Thank You" Tickets: Automatically close tickets that require no further action, saving time and reducing manual workload.
• Auto Triage Tickets: Auralis also Prioritizes and categorizes tickets with AI assistance, ensuring faster and more accurate routing to the right agents.

Industries We Serve

At Auralis AI, our intelligent solutions cater to a wide range of industries, helping businesses streamline operations and enhance customer experiences. Here are some of the key sectors we serve:

Privacy & Security

At Auralis AI, protecting your data is our top priority. We are committed to ensuring the privacy and security of all the information you entrust to us. With industry-leading security practices and compliance with key regulations, you can trust that your data is safe with us every step of the way.

Your data privacy and security are our top priority, and we ensure that every interaction with Auralis AI is secure, compliant, and trustworthy.

About Auralis AI

At Auralis, we're redefining customer experience. Our AI-powered solution is designed to automate customer support through intelligent AI Agents, enabling businesses to offer exceptional service while boosting efficiency.

We believe customer support shouldn't be seen as a cost center or something to be cut, offshored, or outsourced. Instead, we see it as a vital part of business success. By leveraging advanced AI technology, we empower companies to turn customer support into a competitive advantage.

Transform Your Support Experience Today

Discover how Auralis AI Agent Assist can elevate your team's productivity today.