Setmore for Chat
Schedule appointments straight from customer chats inside Zendesk.
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설치
5
호환:
Chat
개발자
Setmore Inc
With Setmore, you’re able to book customer appointments straight from a chat inside Zendesk. Empower reps and agents to schedule follow-ups faster, so you can resolve more tickets.
Automatic email confirmations ensure your customers receive all the details they need, and they also get a reminder to help reduce no-shows.
Here are just a few more features that come with your Setmore account :
Create an online Booking Page and let customers self-schedule appointments
Manage calendars for multiple staff members from one account
Book on the go with free Android and iOS apps
Set up classes to deliver your services to multiple guests
Activate the Square integration to accept customer payments online
Receive email notifications and in-app alerts for new and edited bookings
Align your events by syncing Setmore with your Google and Office 365 calendars
Upgrade to Premium to unlock advanced features like text reminders, 2-way sync, online payments, and recurring appointments
설치 방법
Open Zendesk and head to Settings > Account > Apps.
Click the ‘Marketplace’ button and search for ‘Setmore’. Click the tile and a list of options will appear. Choose ‘Install’.
Follow the instructions for authentication. You’ll need to sign into Setmore.
A green check will indicate that authentication is complete. You can then click the ‘Install’ button to finish.
After installation, you’ll be able to access your Setmore Booking Page during chats. To confirm, open any chat and locate your service menu in the lower-right of the window. The Booking Page will be that of the Setmore account you used during authentication.
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