Respond faster and increase first call resolution with Guru's AI-powered knowledge platform

Guru is a next-gen, AI-powered solution that works in your workflow, so the information you need to do your job is always at your fingertips. With Guru, your customer-facing teams can effortlessly access knowledge from across your company to drive exceptional customer experiences. Bring all of your knowledge right to where your team already works and proactively bring them the knowledge they need.

Guru’s AI-powered integration and browser extension bring your agents the knowledge they need, coaching them in real-time within the Zendesk Suite - Support, Chat + Guide. The more you use Guru, the smarter it gets.

Unify Zendesk Guide and Guru, establishing a single source of truth across all knowledge sources, documents, and teams. Search or suggest real-time knowledge within all of your enterprise applications. With built-in Q&A functionality, Guru also suggests the appropriate subject matter expert to answer your questions, based on the context of the question.

Your customer facing teams will love how quickly they can get up to speed and be prepared for every call with consistent, accurate and easily accessible information. With Guru, the knowledge you need to do your job finds you - when and where you need it most.

North America
파트너 유형
App Developer

Zendesk가 만든 앱

고객이 전하는 이용후기

여러분의 소중한 의견을 기다립니다. 첫 번째로 이용 후기를 쓰세요.

제품이 마음에 드시면 프로젝트에 관해 Guru (와 상담을 나누시기 바랍니다.