OAPPS for WhatsApp Support

Easily link your WhatsApp Business account with Zendesk Support

Preview image of app

Whatsapp Business for Support

With the app, you can utilize the official WhatsApp Cloud API to link multiple WhatsApp numbers to your Zendesk Support without any hassle.

Key features:

  • Connect via Cloud API or scan QR code WhatsApp Business app.
  • Reply to your customer WhatsApp requests within Zendesk.
  • Multiple agents can serve customers simultaneously.
  • Your customers will be able to send you Text, Voice, Photos, Videos, Documents and locations.
  • Your agents can send back pictures and documents.

  • (MD only) WhatsApp group chats are supported

  • (MD only) Proactive 1:1 messaging for groups and contacts

  • (MD only) Support for shopping messages (orders and products)

  • No Suite is required, works with Support Legacy plans

  • Use macros, triggers, and ticket assignments the same way you used to work with e-mails

  • Utilize Zendesk SLAs and Explore reporting.

Please rate the app below or visit our help center.

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Multiple plans available

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플랜 및 가격


Free 14-day trial, then $29.00 per month

  • 1 WA number
  • 2000 messages per month

Free 14-day trial, then $59.00 per month

  • 2 WA lines
  • 20K messages per month

Free 14-day trial, then $99.00 per month

*5 WA lines * 50 K messages per month * Additional accounts option * Unlimited messages option

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