SupportLogic is a force multiplier for Zendesk. We have done all the heavy lifting to add predictive insights to your Zendesk deployment. Get started with your data quickly. Our frictionless onboarding process means it is easy to connect and act on insights immediately. We do the work to ensure the uniqueness of your organization is part of the integration. Request a free demo of SupportLogic now!

SupportLogic SX Applications Our SupportLogic SX platform and applications are designed to transform your support from reactive to proactive and predictive.

Take Your Support Operations to the Next Level

When you connect SupportLogic to Zendesk, you unlock a myriad of benefits.

• Signal Extraction and AI/ML Analysis
• Case Escalation Prediction
• AI-Powered Case Backlog Management
• Intelligent Case Routing
• Agent Coaching and Optimization
• Case and Customer Sentiment Analysis
• Customer Churn Prediction Read more about our SX platform and applications or Request a demo with SupportLogic now!

Level up your Support Workflow Our Zendesk integration enables you to manage support cases and customers from right within SupportLogic. Read and write directly to Zendesk - keeping your workflow in one place.

Build on What You Already Know SupportLogic is a non-intrusive, cloud-based layer of intelligence for your existing Zendesk environment. There is no rip and replace or deep coding required. Simply deploy our lightweight data connector and get started transforming your support operations from day one. Our self-service design means control of your data always stays with you.

Secure, No-Hassle Integration As part of your setup and onboarding process, SupportLogic does all the data migration and ongoing integration setup between your Zendesk and SupportLogic instances. We make it easy for you to begin reading and acting on customer signals in your case interactions fast, providing for rapid adoption and ROI.

Find out more about adding SupportLogic to your Zendesk deployment today or Request a demo with SupportLogic now!