This integration provides a way to quickly connect your users and tickets inside Zendesk support with users, orders, products and shipments inside Kodmyran Commerce.

All this without ever leaving the Zendesk administration GUI.

The integration is simple to use, lightweight and will quickly allow your support agents to work more smoothly, minimizing the amount of time required trying to locate users, orders or shipments.

The Kodmyran Commerce integration provides the following:

• It displays information about the order such as when it was placed, its current status, the multistore used, and the order value.
• You can see the invoice and delivery addresses.
• You quickly see the contents of an order, the products bought and the quantity. The integration will display the last five matching orders by default. Matching is done using the customers e-mail address.
• If the order has been sent from the warehouse and has tracking information attached you can trace the parcels directly from within Zendesk.

If you find a bug or want to request a feature you believe to be missing please contact support@kodmyran.se and specify that your request pertains to the Zendesk integration.

[Read more about Kodmyran Commerce][https://www.kodmyran.se]