The Sunshine Data Editor gives you a user interface to manage your custom objects and lets you edit Sunshine data directly in Zendesk. The data that you gather throughout your business is one of the most important resources for long term success. Especially the customer data provides insights on how to improve your customer support processes and helps to identify disruptive factors that may decrease customer satisfaction. To prevent this from happening, you have to organize, analyze and use your data efficiently. Zendesk Sunshine in combination with the Sunshine Data Editor provides you with the tools to achieve this.
The simple and clear interface of the Sunshine Data Editor helps you to manage your custom objects and makes it possible to edit the data from Zendesk Sunshine directly in your Zendesk instance. Working with Zendesk Sunshine can enhance your workflows or improve productivity by giving your agents the right information at the right time.
You can work with our Sunshine Data Editor if you are in the Support Enterprise plan or above (instances with custom objects).
Note: The PLUS version of the app also comes with a bulk import and export feature via CSV files as well as a bulk delete option.
Contact us if you have any questions, comments, or feature requests regarding this app.
At Leafworks we build custom apps and bring value to your Zendesk implementation project. Feel free to get in touch with us regarding your Zendesk-related challenges. We are happy to develop your Zendesk app. As Zendesk implementation advanced partner & premier partner we look back on long-term and extensive experience.
Our team consists of Zendesk implementation consultants, developers and creatives. We are looking forward to your project. Book a free consultation here. We are happy to hear from you.