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Zendesk AI agents solve complex issues autonomously, in any channel. Deliver instant resolutions, delighting both customers and employees while reducing costs at scale.
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Get on the path to effortless support with AI automation
Automate up to 80% of support requests across all channels with AI agents that specialize in customer service.
Quickly develop your Knowledge Base with generative AI by turning bullet points into detailed articles. A strong Knowledge Base enables you to launch an AI agent in minutes and achieve over 10% automation.
Identify customer needs for guidance and create structured conversation flows to address complex queries. This approach improves response accuracy and can achieve over 20% automationin interactions.
Resolve queries from start to finish by connecting to backend systems using APIs that push, pull, and parse data for your AI agent’s responses. This can help you reach 40% automation.
Gain insights to refine conversation flows and support processes, or automate issue detection with QA. Enhancing automation workflows using our analytics can achieve up to 60% automation.
Drive continued success with customer insights and expand to new use cases, channels, languages, and markets and reach beyond 80%+ automation.
Autonomy built in every interaction
Understand and resolve difficult customer issues
Provide instant responses 24/7 with your knowledge base, and guide customers through complex issues with no-code flows.
Delight customers with personalized service 24/7
Boost CSAT by providing personalized customer support with a hybrid approach of conversational AI for contextual assistance.
Optimize your AI agent with actionable insights
Identify automation opportunities, automatically detect quality issues, and boost productivity with actionable insights.
Frequently asked questions
By signing up for a Zendesk 14-day trial, you’ll get free access to our full-featured and top-tiered Zendesk Suite plan.
At the end of your trial, you’ll be allowed to extend your trial one time or purchase a paid plan. Have questions about Zendesk paid plans? Connect with our sales team to learn more about our paid plans.
No. We don’t require a credit card to sign up for a Zendesk trial and you won’t be automatically charged.
