opportunity explorer
Find where your AI can improve service
Choose your role and service goals to explore relevant opportunities through the AI agents and apps your teams use.
In the Opportunity Explorer, you'll get:
- Service opportunities aligned to your role and service goals
- Practical examples and suggested starting points for each opportunity
- A downloadable summary to help prioritize and share with your team
workflow planner
Turn a service opportunity into a workflow plan
Choose a service workflow, see how Zendesk Bridge could support it, and tailor a starting plan to your organization’s tools and requirements. You don't need all technical details to get started.
You’ll get a downloadable workflow plan that:
- Defines the workflow and intended service outcome
- Outlines the AI tools, systems, permissions involved based on your team's needs
- Identifies permissions, access before getting started
Share the starting plan with your team or discuss with a Zendesk Expert
