FREE GUIDE

Unlock the power of AI for customer experience

Right now, delivering great CX means prioritizing personalization, speed, and privacy. But balancing all these elements isn’t easy. That’s why growing numbers of organizations are leveraging AI for customer experience. Our guide shares best practices for implementing AI for CX, including:

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SNEAK PEEK

One solution that connects all the dots

When you choose Zendesk, implementing AI is a breeze. From personalized conversations to omnichannel case management and automated workflows, our AI-powered CX solution has everything you need to deliver intelligent service.

Discover what other CX leaders have to say, including:

73% reported a positive ROI on using AI and automation
70% agree that AI is causing them to rethink the customer experience
68% think organizations that don’t adopt AI tech will struggle to survive

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3x

more automated resolutions with AI agents

220hrs

saved in total from automated workflows

35%

increase in overall schedule adherence

70%

reduction in time spent on the QA process

ONLINE EVENT

Unlocking the power of AI for CX

Available on-demand

Spend an hour diving deeper into AI market trends and the resulting challenges many businesses are facing in our on-demand webinar. Watch our dynamic panel discussion with some of the brightest minds in CX, including experts from International Data Corporation (IDC), Amazon Web Services (AWS), and Cristina Fonseca, Head of Artificial Intelligence, Zendesk.

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WHAT OUR CUSTOMERS SAY ABOUT ZENDESK AI

“Zendesk helped us quickly get control once volumes spiked, both in understanding what was happening and in the handling of the queries.”

Steven Franklin

Global Head of Customer Service

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