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Enterprise IT 헬프 데스크에 영향을 주는 다섯 가지 추세

The IT landscape is changing rapidly, and the role of help desks is shifting. Cloud-based software is revolutionizing the industry, reducing implementation and maintenance costs, while evolving to keep pace with ever-increasing productivity demands. With so much at stake, it’s important for IT departments to anticipate change and plan accordingly. Here are five important trends IT departments can’t afford to miss.