The Omnichannel Revolution Webinar Series – Asia Pacific
Part 1: Unifying the Customer Service Experience
Hear from Ryan Nichols, GM of Omnichannel, about this shift towards an experience economy and how The Zendesk Suite is revolutionizing the way companies approach a unified customer experience across all channels.
Part 2: How to Build a True Omnichannel Customer Support System
Engage with experts as they walk through a technical “how-to” process for building an omnichannel customer support system. See consolidated cross-channel workflows, advanced integrations with 3rd party apps like Shopify, and simplified agent experiences.
Part 3: Omnichannel Customer Story Spotlight
Join us for a fireside chat with ThirdLove, a retail industry leader that has built a best-in-class omnichannel customer support organization. They’ll discuss trade secrets for increasing agent efficiency, reducing costs, and improving customer satisfaction.
How to get started with Omnichannel Customer Engagement
Customer interactions are constantly evolving in the ways customers communicate, the channels…
New-Age Symphony of Connected CX – Europe
The best companies have sales and support teams operating freely in order…