It’s a data-driven world: Make smarter decisions with integrated customer analytics
Making quick, confident, data-driven decisions is difficult – if not impossible – when customer data is fragmented across different tools, disconnected from meaningful business metrics, and difficult to share with cross-functional stakeholders.
With Zendesk Explore your support KPIs are centralized, trends are easy to uncover, and sharing insights across the business is seamless.
Join Andrew Forbes, Product Marketing, Analytics and Philippa Booth, Success, Analytics and see how Explore helps businesses better understand and analyze customer experience data by:
● Getting started instantly with pre-built dashboards
● Customizing charts and dashboards that are relevant to your individual business
● Establishing a data-driven mindset by seamlessly sharing data trends and reports
You’ll walk away from this webinar with a clear understanding of how to get the most out of Explore from day one.
Andrew Forbes is a Senior Product Marketing Manager, Analytics at Zendesk who thinks there’s nothing more magical than pie, except pie charts, because he doesn’t like those.
Philippa Booth is a Success Specialist and Subject Matter Expert for Explore. She's a confirmed data geek whose motto is “context is vital.”
Thanks for registering! Check your inbox for an email with your unique link to the webinar.
Zendesk on Zendesk: Omnichannel Analytics – Measuring and Improving CX
Each day at Zendesk, we have hundreds of agents using Zendesk to…
What’s New at Zendesk: September 2019 – Europe
We’re always looking for new ways to help you improve and scale…