Expert Series: Extending the Zendesk data model with Custom Objects

Available On-Demand

About

Join our Developer Platform experts for a 30-minute interactive webinar where you’ll learn about Custom Objects – a new way to store additional data entities, like Products and Subscriptions, and connect them to the standard Zendesk Data Model to give agents more context. We’ll give you an overview of this Limited Availability feature, cover some use cases, and walk you through a short demo that shows you how easy it is to extend your Zendesk data model with Custom Objects.

After watching this webinar you’ll know how to:

● Understand Custom Objects and the value it can deliver to your business
● Identify use cases where Custom Objects is an ideal solution
● Model additional data entities using Custom Objects

Watch now!

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Speakers

Joe Abbott

Joe Abbott is a Platform Marketing Manager at Zendesk where he helps tell stories about how the best customer experiences are built with the Developer Platform.

Greg Dreyfus

Greg Dreyfus is a Platform Architects Manager at Zendesk. His team works to ensure customers understand and achieve the full value from the Developer Platform.