How Fintech startup Novo is using CX to disrupt a traditional industry

Available On-Demand

개요

Fintech has been steadily rising over the past few years, and many ambitious startups are tapping into that growth with new and advanced financial products. Legacy financial institutions are now looking warily at their new competitors, as Fintech firms are approaching the old financial framework in a different angle that is more customer-centric. See how Fintech startup Novo, a mobile business bank account created with the modern entrepreneur and founder in mind, is disrupting the industry by leveraging customer experience as the forefront of its growth.

Join Kristen Durham, Vice President of the Startup Initiatives at Zendesk and Brian Kale, Head of Customer Support at Bank Novo as they discuss:
● Trends and insights on the rapid growth and future of the Fintech industry
● How Novo is using Zendesk to improve customer experience operations at scale to achieve customer success
● Best practices and tips on why customer experience is a competitive differentiator for all startups alike

Complete the form below to view your webinar:

이름을 입력하세요.
성을 입력하세요.
올바른 이메일 주소를 입력하세요.
올바른 전화번호를 입력하세요.
회사 이름을 입력하세요.
직함을 입력하세요.
직원 수를 선택하세요.
국가를 선택하세요.
가끔 Zendesk 제품 및 서비스에 관한 이메일도 보내 주세요. (언제든 수신 취소할 수 있습니다.)
옵션을 선택하세요.

Thanks for registering! Check your inbox for an email with your unique link to the webinar or click here to watch now. To see how Zendesk is helping startups like you, visit www.zendesk.com/startups

죄송합니다. 문제가 발생했습니다.

페이지를 다시 로드한 후 다시 시도하거나 support@zendesk.com으로 바로 이메일을 보내실 수 있습니다.

요청을 보내는 중입니다. 기다려 주세요.

Speakers

Kristen Durham

Kristen is VP of Startup Initiatives at Zendesk. She worked for Silicon Valley Bank building their VC and technology banking practices in Latin America, China, and other emerging markets.

Brian Kale

Brian is the Head of Customer Success at Novo. He’s been helping users and companies understand each other for nearly 5 years through conversation and storytelling. Lover of coffee, books and the oxford comma.

Thanks for registering! Check your inbox for an email with your unique link to the webinar or click here to watch now. To see how Zendesk is helping startups like you, visit www.zendesk.com/startups