Offering SMS for client support has never been easier! EZ Texting’s fully configurable and customizable integration for Zendesk provides a simple, convenient way to receive and respond to support tickets via SMS texting. The integration allows users to open Zendesk tickets by texting your custom EZ Texting keyword and their inquiry to 313131.

• Send and receive SMS messages for client support
• Agent replies automatically update the associated tickets in Zendesk
• Create custom triggers or use EZ Texting’s default triggers for push notifications