Zendesk Opens New Midwest Regional Hub in Madison, Wisconsin
MADISON, Wisc. — October 12, 2018 — Zendesk, Inc. (NYSE: ZEN) today announced the opening of its new Madison office and Midwest regional hub at 25 West Main Street, a newly renovated space in the heart of downtown. Zendesk will celebrate the new office at a tailgate-themed grand opening today with employees, customers, business leaders and community partners.
Since first establishing a presence in Madison with five people in 2013, the office has expanded to nearly 300 employees with capacity to grow to more than 400 as the company continues to hire and invest in the city and the region.
“Since our earliest days in Madison, the city has felt like a second home for Zendesk,” said Mikkel Svane, Zendesk CEO and founder. “It offers a vibrant tech and business community, an abundance of talent, and a culture that supports our growth in the region and globally.”
Zendesk was recently recognized by Madison Magazine as one of the Best Places to Work and the office has close ties to the University of Wisconsin, Madison, including a semi-annual class of interns and many Badger alumni.
The Zendesk Madison office is home to Global Customer Advocacy as well as engineering, sales, customer success, corporate social responsibility, and business and technology operations teams. Many of Zendesk’s regional customers, including Propeller Health and AkitaBox, contribute to the company’s global success and growth.
“AkitaBox has seen tremendous growth and Zendesk is helping us deliver the kind of experience our customers have come to expect,” said Kelsey Getz, Director of Customer Success for Madison-based AkitaBox. “We are thrilled to be a part of the company’s growing presence in Madison.”
The Madison office is actively engaged and invested in the community. As part of the celebration of the new office, Zendesk today announced a partnership with the building management company, Urban Land Interests, and neighboring business, Old National Bank, to join Zendesk in its #6hour pledge.
Zendesk employees around the world have committed to giving six hours of their time volunteering in their communities in 2018. Together with ULI and Old National Bank, if every employee gives back six hours of time, that amounts to more than 2,500 volunteer hours in Madison alone over the next year.
Additionally, in 2018, the Zendesk Neighbor Foundation will give $110,000 in grants to community organizations, including the Madison Public Library Foundation, Second Harvest Foodbank of Southern Wisconsin, and the River Food Pantry.
“Zendesk recognized Greater Madison as ground level for the next big thing and immediately invested not only in their business here but also in our community through impactful corporate social responsibility initiatives,” said Zach Brandon, President of the Greater Madison Chamber of Commerce. “This expansion is a shining testament to Zendesk’s innovative products and team, as well as the latest proof point in the momentum we are experiencing throughout our economy.”
Zendesk is also invested in fostering the entrepreneurial spirit in the city. With its recently launched Zendesk for Startups program, Zendesk partners with local incubators and accelerators, including StartingBlock, Startup Grind, Gener8tor, gBETA, 100state, and Doyenne to help founders and growing businesses build the best customer experiences into their companies from the beginning.
The new office operates as Zendesk’s Midwest regional hub and is the second largest location in the U.S. Our new office space will also accelerate our hiring within the Madison market. If you are interested in new career opportunities please check out our career page – Zendesk Madison Jobs.
Zendesk로 최고의 고객 경험 환경 구축. Zendesk의 강력하고 유연한 고객 서비스 및 관계 플랫폼은 스타트업 회사와 소규모 기업에서 성장 기업과 대기업에 이르기까지 모든 비즈니스의 니즈에 맞게 확장됩니다. Zendesk는 다양한 업계의 비즈니스를 대상으로 서비스를 제공하며 30개 이상의 언어로 서비스 및 지원을 제공하는 125,000개 이상의 유료 고객 계정을 보유하고 있습니다. 샌프란시스코에 본사를 둔 Zendesk는 미주, 유럽, 아시아, 호주 및 남미에 15개의 지사를 거느리고 전 세계에서 사업을 영위하고 있습니다. www.zendesk.kr에서 자세히 알아보세요.