Infographic: bring your game

Published August 23, 2013
Last modified August 23, 2013

Customer service can be like a game. Decisions need to be made, paths are chosen, and if you bring your A-game, rewards are reaped. But it’s also very serious. It affects your customers, team, and business. A single wrong turn can make your customers unhappy and cost your business money. And sometimes alliances—between you and your customers—need to be formed to get you across the finish line.

Our latest infographic illustrates how the key to winning the customer service game is to think like your customers and provide a path of least resistance from problem to solution. That means offering plenty of self-service options and offering support via the channels your customers prefer.

Learn more about Zendesk’s new Help Center, your customers’ destination for 24/7 support

Winning customer service

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<img title="winning customer service" src="" alt="winning customer service" width="615"/>


Image originally posted on <a href=""> Zengage, The Zendesk Blog</a>