Apps and integrations

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15 new Zendesk apps and integrations Article

15 new Zendesk apps and integrations

This June we welcome a range of new apps to the Zendesk Apps Marketplace that include…

20 reasons to visit the Zendesk Apps Marketplace Article

20 reasons to visit the Zendesk Apps Marketplace

From doing more with your data, to better closing the gap between sales and support, to…

Better customer support through Zendesk and Google Apps for Work Article

Better customer support through Zendesk and Google Apps for Work

The next step for any growing business is to manage customer relationships with a modern support…

The final four? Take your pick from 13 new Zendesk apps and integrations Article

The final four? Take your pick from 13 new Zendesk apps and integrations

If only there were an app to view your March Madness bracket right inside Zendesk…that would…

Finding what matters: How Tile zeroes in on the customer voice Article

Finding what matters: How Tile zeroes in on the customer voice

Wouldn’t it be great if we never left our keys in the back of an Uber…

10 new Zendesk integrations for a jumpstart on better customer service Article

10 new Zendesk integrations for a jumpstart on better customer service

We need leap years to keep our calendars in sync. In addition to a little extra…

So you want to build an app? Article

So you want to build an app?

Today in the Zendesk forums we’re hosting the next installment of our Fine Tuning series, a…

Dominoes in motion: how to create time-saving trigger actions with Zapier Article

Dominoes in motion: how to create time-saving trigger actions with Zapier

Figuring out how to be more efficient—how to ‘do more with less’—is a top priority for…

13 new apps to kick off 2016 Article

13 new apps to kick off 2016

In the final days of 2015 we look back at a great year of apps and…

Let’s give them something to talk about: Introducing Zendesk’s new Community features Article

Let’s give them something to talk about: Introducing Zendesk’s new Community features

Think of your community as a clubhouses for customers. A place where they can learn and…

The better we work together, the better we work Article

The better we work together, the better we work

Henry Ford once said, “Coming together is a beginning; keeping together is progress; working together is…

Go from Outlook email to Zendesk ticket in a flash Article

Go from Outlook email to Zendesk ticket in a flash

The new Zendesk add-in for Microsoft Outlook enables anyone in an organization to create a new…

Ring in the new year with 9 new integrations Article

Ring in the new year with 9 new integrations

Do your New Year’s resolutions include working more efficiently? How about deflecting tickets or getting organized?…

Zendesk integrations: kicking apps and taking names Article

Zendesk integrations: kicking apps and taking names

You won’t find any pseudo pumpkin spiced apps here! This month, we bring you 10 new…

Apps every SaaS company needs Article

Apps every SaaS company needs

Although SaaS isn’t synonymous with “startup,” Software as a Service (SaaS) companies are often lean, and…

Nine new additions to the Zendesk tool belt Article

Nine new additions to the Zendesk tool belt

This month we’re happy to bring you 9 great new integrations that help you do everything…

Do more with more: contact center integrations Article

Do more with more: contact center integrations

Your agents are handling the difficult task of trying to please customers, one phone call at…

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Developer Spotlight: Automating tasks using the Zendesk API

Watch this 30-minute webinar, where Clinton Cory will walk us through some of the ways that…

Step-by-Step Guide to Zendesk and Salesforce Integration Article

Step-by-Step Guide to Zendesk and Salesforce Integration

With united sales and support teams, a seamless customer experience is possible.

Customer service rewards and recognition: Happy employees, happy customers Article

Customer service rewards and recognition: Happy employees, happy customers

Here's my philosophy: you get happy customers through happy employees